1. Introduction
These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not accept these Terms, you should not use our services.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to use this website and place an order.
3. Products and Availability
All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
4. Pricing and Payment
-
All prices are displayed in GBP (£) and include applicable taxes unless stated otherwise.
-
We reserve the right to change prices at any time.
-
Payment must be made in full before your order is processed and dispatched.
-
Accepted payment methods are listed at checkout.
5. Orders and Contract
-
When you place an order, you will receive an email confirmation. This email does not constitute acceptance of your order.
-
A contract between you and us is formed only once we dispatch the ordered product(s).
-
We reserve the right to refuse or cancel any order at our discretion.
6. Shipping and Delivery
-
Delivery times provided are estimates and may vary depending on location and external factors beyond our control.
-
We are not liable for delays caused by couriers, customs, or unforeseen circumstances.
-
Risk of loss or damage to products passes to you upon delivery.
7. Returns and Refunds
-
If you wish to return an item, you must notify us within 14 days of receiving your order.
-
Returned products must be unused, in their original packaging, and in resalable condition.
-
Refunds will be processed once the item is received and inspected.
-
Certain items (e.g., personalised or hygiene-sensitive products) may not be eligible for return.
8. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without prior written permission.
9. Limitation of Liability
-
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.
-
Nothing in these Terms shall limit or exclude liability for death, personal injury, or fraud caused by negligence.
10. Privacy and Data Protection
Your personal data will be handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes indicates acceptance of the revised Terms.